Cancellation policy

CPAP rental plans bill monthly and are governed by the CPAP Rental Agreement.

You may request cancellation at any time by emailing info@fixsnoring.com from the email address on your account. Cancellation is approved — and monthly billing stops — once your rental machine has been returned to us and inspected. We'll email you a prepaid return shipping label within 2 business days of your request; please ship the machine, its power supply, and the carrying case back within 14 days.

Until the machine is back with us, the plan continues to bill monthly. If you prefer to keep the machine, you may instead pay a one-time $299 non-return fee, which ends the rental and stops billing. If the machine has not been returned within 30 days of your cancellation request, we may charge the $299 non-return fee to your payment method on file in place of further monthly charges.

Months are not prorated, and payments already made are not refunded.